Terms of Service

These Terms of Service ("Terms") govern your use of the Torque Tailored platform and services. By accessing or using our platform, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using the Torque Tailored platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use our services.

2. Description of Services

Torque Tailored is a luxury vehicle rental platform that connects vehicle owners with renters. Our services include:

  • Vehicle listing and discovery
  • Reservation and booking management
  • Payment processing and security deposits
  • Verification services
  • Customer support and dispute resolution

3. User Accounts and Registration

Account Creation

To use certain features of our platform, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your account credentials secure and confidential
  • Accept responsibility for all activities under your account

Age Requirements

You must be at least 18 years old to create an account and use our services. By using our platform, you represent and warrant that you meet this age requirement.

4. Vehicle Rentals and Bookings

Reservation Process

When you make a reservation through our platform:

  • You agree to the rental terms specified by the vehicle owner
  • Payment is processed according to our payment policies
  • Security deposits may be required and held until vehicle return
  • Cancellation policies apply as specified in the rental agreement

Rental Requirements

As a renter, you must:

  • Possess a valid driver's license and meet age requirements
  • Have adequate insurance coverage as required by law
  • Return the vehicle in the same condition as received
  • Comply with all traffic laws and rental agreement terms
  • Report any accidents or damage immediately

5. Vehicle Listings and Ownership

Owner Responsibilities

Vehicle owners are responsible for:

  • Providing accurate vehicle information
  • Complying with local regulations and licensing requirements

Vehicle Standards

All vehicles listed must meet safety standards and be properly maintained. We reserve the right to remove listings that do not meet our quality standards.

6. Payment and Fees

Our payment terms include:

  • Rental fees are charged according to the owner's pricing
  • Platform fees may apply for our services
  • Security deposits are held and returned after vehicle inspection
  • Additional charges may apply for late returns or damage
  • All fees are clearly disclosed before booking confirmation

7. Prohibited Activities

You agree not to:

  • Use our services for illegal purposes
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of our platform
  • Provide false or misleading information
  • Engage in fraudulent activities

8. Insurance and Liability

While we facilitate vehicle rentals, we are not responsible for:

  • Vehicle accidents or damage during rental periods
  • Personal injury or property damage
  • Insurance coverage disputes
  • Vehicle mechanical failures or breakdowns

Renters and owners are responsible for obtaining appropriate insurance coverage and resolving disputes between themselves.

9. Dispute Resolution

We encourage users to resolve disputes amicably. For unresolved issues, we provide mediation services. Users may also pursue legal remedies as available under applicable law.

10. Termination and Suspension

We may terminate or suspend your account and access to our services at any time for violations of these Terms or for any other reason at our sole discretion.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes through our platform or email. Continued use of our services constitutes acceptance of modified Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Torque Tailored operates, without regard to conflict of law principles.