Privacy Policy

Torque Tailored ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our luxury vehicle rental platform.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Name, email address, and phone number
  • Driver's license information and driving history
  • Payment and billing information
  • Vehicle preferences and rental history
  • Communication preferences and feedback

Automatically Collected Information

When you use our platform, we automatically collect certain information, including:

  • Device information and IP address
  • Browser type and operating system
  • Usage patterns and platform interactions
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our luxury vehicle rental services
  • Process reservations and manage your account
  • Verify your identity and driving credentials
  • Communicate with you about your rentals and our services
  • Improve our platform and develop new features
  • Ensure platform security and prevent fraud
  • Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • With vehicle owners and rental partners to facilitate your rental
  • With service providers who assist in our operations
  • To comply with legal requirements or protect our rights
  • In connection with a business transfer or merger

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights and Choices

You have certain rights regarding your personal information:

  • Access and review your personal information
  • Update or correct inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Control cookie preferences through your browser settings

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.